Welcome to Matchbox
Need Help?
Whether you're looking for your event link, having trouble joining a session, or something just isn't working right, use the support chat widget on this page to reach us quickly. If the widget doesn't work, email support@matchboxvirtual.com.
Quick Fixes for Live Events arrow_drop_up
Most connection issues can be resolved by trying the following:
- Use a laptop or desktop computer (not a phone or tablet).
- Open the event in Google Chrome.
- Allow browser pop-ups.
- If you're on a restricted work network, try turning off your VPN or using a personal device.
If those aren't options, ask your IT team to allow access to these domains (and all subdomains):
- matchboxvirtualspaces.com
- mbvs-server.com
- mbvs-chat.com
- whereby.com